The Goods are delivered on time as per commitment. The customers are informed about the production and lead times well in advance so they can plan their shipments accordingly. The goods are shipped on designated shipment dates with the exception of major catastrophes

The cost-quality equation is decided with the buyer. This includes showing real life samples with the correct amount of size deviation as well as parameters like Purity. The client has the option to get the inspection done from reputable inspection agencies and labs (including SGS) prior to the shipment of cargo with additional charges